FAQ

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Frequently Asked Questions

1. General Informationt
  • Each dish on the menu is a single, adult serving.
  • Most meals fit into the 350 – 500 g range, designed to fill you up without overeating.
  • Nutritional info is shown when you click a meal — e.g., the Prep’d Caesar Bowl is 360 calories with 45 g protein.
  • Delivery via contact ordering.
  • Pickup available directly at the kitchen or shop.
  • You can call +66 621 199 434 to arrange your order.
  • Meals are cooked fresh daily and packed the same day.
  • Food is packed in airtight containers to preserve nutrition and texture.
  • For delivery to guests, meals are kept chilled until drop-off.
  • Customers are reminded to refrigerate immediately upon receipt.

Here is the lists meal plans and bowls that can be:

  • Paleo
  • Vegetarian
  • Lean & clean
  • Gluten-free
  • Carb-conscious

We allow customers to build their own bowls, shakes, and breakfasts based on preference, so dietary customization is part of the experience.

  • You can choose your base, protein, veggies and add-ons.
  • Great for people with specific goals like high-protein, low-carb, or balanced macros.
  • Yes, click any meal item to view calorie and nutritional facts.
  • You can plan your macros accurately before checkout.
2. Billing

You are charged immediately at checkout once your order is confirmed.

For meal plans and subscriptions, payment is processed at the start of each billing cycle.

You will receive an email confirmation with your order details and payment summary right away.

We accept secure online payments in THB through our website.

All major debit and credit cards are supported.

Payment is processed safely through our encrypted checkout system to ensure your information stays protected.

Because all meals are freshly prepared to order, we are unable to offer refunds once preparation has started.

If you need to modify your order, please contact us as soon as possible after checkout. Changes can only be made before the daily preparation cut-off time.

For urgent billing questions, contact us at info@prep-kitchen-co.com and our team will assist you.

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On 2+ Orders.
Burger

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